Dispute Resolution

 

We are a Member of ABTA, membership number Y0380. We are obliged to maintain a high standard of service to you by ABTA’s Code of Conduct.

 

We can also offer you ABTA’s scheme for the resolution of disputes which is approved by the Chartered Trading Standards Institute.

If we can't resolve your complaint, go to www.abta.com to use ABTA's simple procedure.

 

Further information on the Code and ABTA’s assistance in resolving disputes can be found on www.abta.com

All the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. When you pay you will be supplied with an ATOL Certificate. Please ask for it and check to ensure that everything you booked (flights, hotels and other services) is listed on it. Please see our booking conditions for further information or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate.

Accepted Payment Methods ABTA ATOL